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Four lessons from Bill – Lesson #1

By Tips & Guides, Your Practice

Every day in practice your reason for practising is being tested. People come and see you and you make assumptions about where they are at, what they want and to what extent they will follow your advice and guidance. In this series of blogs I am tracking on one person who came to see me recently. I want to point out the lessons that he has brought to me. Introducing a man who I shall name Bill. 4 months ago…

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Chiropractor Coaching

Oh, Those Tolerations

By Tips & Guides, Your Practice

Once upon a time there was a chiropractor with a great team of chiropractors and CAs. This team was good – really good. They could pack the office full of people and provide them awesome service. At least, that’s what they were capable of… You see, the chiropractor could only really get about two of them to do what he wanted them to do at any given time. The rest might get involved, but often they would get caught up…

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Care

Appropriate Care

By Tips & Guides, Your Practice

As chiropractors we often think that the people who present at our practice are only after an immediate outcome to their presenting condition and nothing more. The thought is that people want a adjustment for their given malady and they want the care to be effective, short term and affordable. Based on that misunderstanding we focus much of our time and attention on mastering our technical skills, we serve them with the best techniques and most appropriate and effective clinical care…

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Holding other Accountable

Accept Responsibility to Hold Others Accountable

By Tips & Guides, Your Practice

Holding oneself accountable to one’s values and purposes is the key to maintaining integrity. If you say one thing and do another in your life and practice you have little chance of generating trust with others. The extension of this is that when you take your values and purposes to an endeavour (your practice) you have the opportunity to leverage yourself through others (your team and practice members). The person responsible for the success of your practice (whether you are…

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Lesson from Apple

Lesson #6 from Apple

By Tips & Guides, Your Practice

This week’s blog is the last of a discussion around the marketing of Apple Computers and what is has to do with the marketing of chiropractic. The conversation is based around an interview some 15 years ago with Apple’s product marketing vice president Phil Schiller, which was published in the “Australian” on 19th January 1999. I have drawn certain points and parallels to the chiropractic story and have highlighted the quoted conversation in Italics. Why do you think Apple users…

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Lesson from Apple

Lesson #4 from Apple

By Tips & Guides, Your Practice

This week’s blog is a continuation of a discussion around the marketing of Apple Computers and what it has to do with the marketing of chiropractic. The conversation is based around an interview some 15 years ago with Apple’s product marketing vice president Phil Schiller, which was published in the “Australian” on 19th January 1999. I have drawn certain points and parallels to the chiropractic story and have highlighted the quoted conversation in Italics. Looking at the history of Apple…

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Lessons from Apple

Lesson #3 from Apple

By Tips & Guides, Your Practice

This week’s blog is a continuation of a discussion around the marketing of Apple Computers and what it has to do with the marketing of chiropractic. The conversation is based around an interview some 15 years ago with Apple’s product marketing vice president Phil Schiller, which was published in the “Australian” on 19th January 1999. I have drawn certain points and parallels to the chiropractic story and have highlighted the quoted conversation in Italics. How is Apple trying to differentiate…

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Lesson #2 from Apple

By Tips & Guides, Your Practice

This week’s blog is a continuation of a discussion around the marketing of Apple Computers and what it has to do with the marketing of chiropractic. The conversation is based around an interview some 15 years ago with Apple’s product marketing vice president Phil Schiller, which was published in the “Australian” on 19th January 1999. I have drawn certain points and parallels to the chiropractic story and have highlighted the quoted conversation in Italics. Was marketing a key element or…

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Lessons from Apple

By Tips & Guides, Your Practice

What has the marketing of Apple Computers got to do with marketing chiropractic? In recent years Apple has regained it’s marketing edge, which has led to strong sales and a very robust growth in its share price. Maybe there is a valid message in this experience for our profession. I have gone back 15 years and found an interview between Dominique Jackson and Apple’s product marketing vice president Phil Schiller, which was published in the “Australian” on 19th January 1999….

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Smart Change Part 3

By Inspiration, Your Practice

Watch a toddler as he or she is exploring the world. They trip, they fall, they get ‘ouchies’ but they just get straight back up again and carry on their way. Sure there may be a few tears but they don’t last and soon all is forgotten and they plough headlong into what it was they were about exploring at that moment. Adults, on the other hand have a tendency to let the situation determine who they are – “I’m…

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Smart Change – Part 2

By Inspiration, Your Practice

Continuing on from where we left off last week I wanted to look a bit deeper at how it is that we created what we have created in the course of the year just gone. With this distinction we can chose to ensure that the upcoming year doesn’t see the same pattern. If you are like most people there are areas in your life where you are not where you thought you would be by now, either in this year,…

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Smart Change – Part 1

By Inspiration, Your Practice

With the end of the year fast approaching I am sure that you are hearing others (and maybe yourself) saying – “OMG, where did the year go?” Quite a valid question, I would say. Are you and your practice where you thought you would be by this December when 2015 began? How does your reality line up with the reality that you imagined at the beginning of the year? Have your plans resulted in the outcomes that you set 12…

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