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Tips & Guides

Journey Pack

What do Your Practice Members really NEED?

By Tips & Guides, Your Practice

The majority of people come to see you initially driven by what they WANT. It may be pain or disease of some other ‘problem’ that is impinging on their life and giving them pain or distress of some sort. As we have discussed previously the apparent WANT (symptom, sign, annoyance etc.) is not the real reason – it’s usually got something to do with the inconvenience factor associated with that issue and their life’s activities. Anyway, the fact is that the person…

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character traits

Your Practice’s ‘Song Sheet’

By How we can help, Tips & Guides

If you downloaded The Ultimate CA Hiring Toolkit you will relate to the band/orchestra analogy I used. We compared your practice team as a group of individual musical ‘instruments’ who are all singing off the same ‘song sheet’. When they are collectively on song they create a harmonious melody despite their radically different notes and sounds. In the download we gave you a way to ascertain the gaps in the skills of your team. Today I want to address the ‘song…

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Hiring process

Do you have a CA on your team by default or by design?

By How we can help, Tips & Guides

I was speaking to a chiropractor yesterday who was grumbling about his CA dropping the ball, not getting things done and generally not taking care of business. He has single doctor practice and she is the sole CA. He was constantly wasting time checking up on her every action and he wasn’t happy, in fact he was VERY unhappy with the situation and it was reflecting on his practice. He quickly told me though that she was really nice with…

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Vision

The Smallest Steps That Are The Biggest Steps To A Fantastic Practice

By Tips & Guides, Your Practice

Rather than setting the usual big resolutions for 2017 that are usually impossible to achieve and often easy to break, we suggest that you act small and locally – very locally in fact. When it comes to creating a fantastic practice the vision and associated actions that you have for your team and practice members along with those people close by is your most effective instrument of empowerment. Your ability to affect and influence the future of those in your…

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The Number 1 Mistake Most Chiropractors Make on the First Visit

By Chiropractic Journey, Tips & Guides, Your Practice
The most common complaint that we hear from chiropractors seeking our services is that people don’t stay for care beyond relief and in many cases not even that. There is a major contributor to this issue and when it is addressed there is a dramatic turnaround in the retention issue. The factor is – the PAST. George Santayana is credited with the statement, "Those who do not learn from history are doomed to repeat it." In people’s frantic rush to...
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Chiropractic Team

A Major Investment – Hire the Right Chiropractic Team

By Tips & Guides, Your Practice

One of the biggest investments that you will make in you practice is in your team. The costs are high no matter which way you decide to go. If you just hire any available CA or Associate and let them go to it you will not pay much in time and money on the front side but you will pay heavily on the backside. You will have to deal with costly mistakes and low productivity. On the other hand, if…

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Diagnose the Effects or Analyse the Cause

By Quest, Tips & Guides

Our current chiropractic vocabulary is full of baggage that obscures the truth of chiropractic. This has resulted in not only an identity crisis within our profession but I would suggest, less than optimum clinical outcomes, increased iatrogenic incidences and subsequent confusion within the communities we serve. One thing is for sure the more we use the language of another profession instead of ours the more we will create a destiny that is not ours. This will lead to destruction of…

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Is Chiropractic a Treat or a Treatment?

By Quest, Tips & Guides

I came across this quote from Moshe Feldenjrais, the developer of Feldenkrais body work. It speaks to the topic that we are visiting currently, that of the appropriateness of many of the words we use within the current chiropractic lexicon. “Traditionally, “authority” creates semantic paralysis to generate and perpetuate societal control.  Enculturated narcosis and enforced mediocrity become the lead bottom ballast of the status quo.  Our responsibility is to identify and isolate the “paralysis words”, quarantine them in our cerebral…

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Be Patient – another chiropractic contradiction

By Inspiration, Quest, Tips & Guides

In this series I am considering some of the many commonly misused words that have diluted chiropractic over the years. It seems that many of the words that chiropractors have adopted are the domain of the medical profession. Whether this is by specific intention to assimilate into medicine and gain social self-esteem by such action or some misguided attempt to be more understood by medicine or the public I leave it to you to judge. All I can say is…

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Four lessons from Bill – Lesson #4

By Tips & Guides, Your Practice

In this series of blogs I am tracking on one person who came to see me recently. I want to point out the lessons that he has brought to me. Today’s lesson sums up the lessons that Bill has brought to me. To recap on the last blog – Bill’s lesson for me is in the importance of being present. It’s in applying our art with impeccable standards and precision. It’s about listening. It’s about the subtle art of removing…

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Four lessons from Bill – Lesson #3

By Tips & Guides, Your Practice

In this series of blogs I am tracking on one person who came to see me recently. I want to point out the lessons that he has brought to me. Today’s lesson is quite short but very profound. To sum up the last blog – The science of chiropractic has been accumulating over the past 120 years. There is plenty of science to substantiate the amazing changes we see on a daily basis. But, the science that we have behind…

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Four lessons from Bill – Lesson #2

By Tips & Guides, Your Practice

In this series of blogs I am tracking on one person who came to see me recently. I want to point out the lessons that he has brought to me. To sum up the last blog – The basic reason for us to do what we do must be crystal clear. Your philosophical ‘why’ drives your intent, which drives your evidence and your actions. Now, let me link back to our mate Bill. The recommendations for care that I gave…

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