Last week I left you with the suggestion that you cannot NOT be in Integrity. I posed the question; “Is your current expression of your integrity what you want”? “Would you like it to be giving you something more or less, something different or something better”? I trust that you have considered this question over the week and have done an audit on what you are “Being”. You may have identified and decide on the additions and deletions that you…
On the back of our discussion from last week we considered the direction people move – TOWARDS what they want and AWAY from what they don’t want. I contend that most chiropractors move towards what they want and assume that their practice members do the same. This assumption leads to frustration as people drop out of care prematurely and fail to follow through with long term care that optimises function. The average person is more motivated by the idea of…
Have you paid attention to the way in which you move? Now, I don’t don’t mean the way you move your hips or the graceful movement of your hand gestures when you are adjusting. I mean the DIRECTION that you move your thinking. There are two ways that you can move on any issue – TOWARDS what you want or AWAY from what you don’t want. In other words, do you move towards the carrot achieving something or the stick…
Many chiropractic practices operate in an ad hoc manner. It is a “Do as I say not as I do” environment where everyone makes it up as they go. There is no overall purpose and no purpose broken down to every action. There are few if any written policies, procedures and scripts and the people who work there and worse still, the people who are serviced there just go with the flow and go by their own rules. Practice members…
We live in a moment-by-moment world. People just want their current issues fixed. They want instant results. They are driven in most areas of their life by a short-term perspective. They want to be fixed right now and they won’t worry about it until next time the issue occurs and at that time they will seek the same ‘band aid’ solution. Chiropractors aren’t too dissimilar. They just want to fix a problem with their practice. It may be a team…
The turning of the clock into a New Year gives us a time to integrate the learning from last year and project forward into what might be in the year ahead. If you have planned it appropriately, you may have this time of the year set up so that you are doing your life differently – you may be on holidays or you may simply be on a different daily schedule to what is normal. This week can be a…
Some of the most humbling times of my professional life have been when I have left a practice and moved on. When people know that you are leaving they make a point of sharing their gratitude for what chiropractic under your watch has done for them. This is when the tears of appreciation flow and the stories of personal change come to the fore. For many of us we may find that the day-to-day humdrum of practice with all of…
A rare thing happened in the practice yesterday. The power went down. Something happened to the lines outside and several thousand people were off the grid for the afternoon and evening. In our building, we have an extensive group of health professionals and it was interesting to observe the behaviours that were elicited by this sudden change in the environment. In some cases, it was a state of emergency and in others just a slight change in plans was called…
Sunday, October 20, 2013 will mark the 100th year anniversary of the death of DD Palmer. This record of the memorial service to honor DD’s passing came from Peter H. Morgan, DC MEMORIAL SERVICE In Respect to Dr. D. D. Palmer, Discoverer of Chiropractic, October 23, 1913, at The P.S.C. In respect to D. D. Palmer, discoverer of Chiropractic, who died at Los Angeles, Monday morning, October 20th (1913), memorial services were held at The Palmer School of Chiropractic, Chiropractic…
The much used quote of Ghandi’s “Be the change that you want to see in the world” is very relevant when it comes to considering the challenge of moving your practice members into the “Best Customer” category that we spoke of last week. The fact is that most practices spend most of their time, money and resources on getting new people and rolling out the ‘red carpet’ for them in the initial stages of their care only to lose the…
By the words we use we define our reality. When we create a reality that is not what we think it should be, we have identified a contradiction. “To arrive at a contradiction,” writes Ayn Rand, “is to confess an error in one’s thinking; to maintain a contradiction is to abdicate one’s mind and to evict oneself from the realm of reality.” Our current chiropractic vocabulary is full of baggage that obscures the truth of chiropractic. This has resulted in…
Following on from last week I suggested that you consider the reason that you got into chiropractic in the first place and what your vision is for the part you wish to play in your profession. I suggested that you might like to have a clear statement of this purpose written out. The message that chiropractic brings to the world is very different from the myths that we are engulfed in propagated by our medico-politico-corporate monopolies. The chiropractic vision includes…